Support

Questions, bug reports, or trouble with your account — write to us and a person will read it. The things people ask most often are answered here.

Contact

Email: [email protected]

We read every message and answer in the order they arrive, usually within a few working days. English or German is fine.

What to include

  • Your device and its operating system version — for example, iPhone 15 Pro on iOS 18.5.
  • The app version, shown at the bottom of Settings.
  • What you did, what you expected, and what happened instead.

This build: v1.0.4

Common questions

Signing in

The app works without an account; your data then stays on your device. Signing in with Apple or Google needs no password. If you registered with an email address and lost the password, use “Forgot password” on the sign-in screen and we will send you a reset link.

Deleting your account

Open Settings and choose Delete account at the foot of the page. Your account and the data belonging to it are removed permanently, and that cannot be undone. If you cannot reach the app, write to us from the address the account uses and we will delete it for you.

Your data and privacy

What we store, why, and for how long is set out in the privacy policy. You can request a copy of your data, or its deletion, at the address above.

Also useful

Operator

Cookie Nutrition UG (haftungsbeschränkt)

Mittenwalderstr. 14

10961 Berlin

Deutschland